Plenary Speakers

  • Maria Dahm Mary Dahm, PhD, MA
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    Maria Dahm

    Mary Dahm, PhD, MA

    ARC DECRA Fellow
    Senior Research Fellow
    Institute for Communication in Health Care
    Australian National University
    Canberra, Australia

    Dr. Maria R. Dahm is a Senior Research Fellow at the Institute for Communication in Health Care (ICH) at the Australian National University. She is a leader in the field of in diagnostic communication with a particular focus on diagnostic uncertainty. Dr Dahm holds a prestigious 2022 Discovery Early Career Researcher Award Fellowship from the Australian Research Council where her 3-year project addresses how communication can to improve diagnosis, and patient safety. Her research focuses on investigating the impact of health communication on diagnostic excellence and quality and safety of care, and improving consumer engagement in health communication research.

  • Hester den Ruijter Hester den Ruijter, MSc PhD
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    Hester den Ruijter

    Hester den Ruijter, MSc PhD

    Professor of Cardiovascular disease in women
    Department of Cardiology
    University Medical Center Utrecht
    Professor of Operational Research
    University College London
    London
    UK

    Professor den Ruijter's aim is to translate knowledge from experimental research to the patient. In women, the diagnosis of heart disease is a problem. Most available diagnostics for heart disease have been tested in men and directly translated to women. Nowadays we are increasingly becoming aware that male-derived tests do not always detect heart disease in women. There are interesting sex differences in the pathophysiology of heart disease that may explain why diagnostic tests developed in men fail to detect heart disease in women. Therefore, her goal is to obtain novel biomarkers that facilitate the diagnosis of heart disease in women, and to understand why these sex differences occur.

  • Glyn Elwyn Glyn Elwyn, BA, MD, MSc, PhD, FRCGP
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    Glyn Elwyn

    Glyn Elwyn, BA, MD, MSc, PhD, FRCGP

    Professor and physician-researcher
    The Dartmouth Institute for Health Policy and Clinical Practice
    Dartmouth College
    USA

    Glyn Elwyn BA MD MSc PhD FRCGP is a clinician, researcher, and innovator. He is a tenured professor at The Dartmouth Institute for Health Policy and Clinical Practice, USA, and at the Scientific Institute for Quality of Healthcare, Radboud University Nijmegen Medical Center, Netherlands. He has Visiting Professor positions at University College London, UK, and at the University of Lausanne in Switzerland.

    Glyn Elwyn studies coproduction and shared decision making in the context of learning health care systems, and the application of machine learning to digital recordings of clinical encounters.

    He leads an interdisciplinary team examining the implementation of shared decision making into clinical settings. He developed Option Grid TM patient decision aids, evidence-based tools that help people choose the care that suits them best.

    He has developed the following measures: Observer OPTION and collaboRATE, measures of shared decision making, integRATE (care integration); consideRATE (care for those with serious illness). He is the lead editor of Oxford University Textbook of Shared Decision Making: Evidence-Based Patient Choice, OUP 4th edition expected 2023.

  • Carmen Erkelens, MD, PhD Carmen Erkelens, MD, PhD, Epidemiologist
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    Carmen Erkelens, MD, PhD

    Carmen Erkelens, MD, PhD, Epidemiologist

    Assistant Professor
    Department of General Practice & Nursing Science
    Julius Center for Health Sciences and Primary Care at University Medical Center Utrecht, the Netherlands

    Dr. Carmen Erkelens, MD, PhD is Assistant Professor at the Department of General Practice & Nursing Science at the Julius Center for Health Science and Primary Care, University Medical Center Utrecht. Her research focuses on safe diagnostics & triage in primary care practice. Carmen also practices as a GP/family physician in primary healthcare center Zaandam-Oost.

    https://www.linkedin.com/in/carmen-erkelens/

  • Geert Jan Geersing Geert-Jan Geersing, PhD, MD
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    Geert Jan Geersing

    Geert-Jan Geersing, PhD, MD

    Associate Professor
    Julius Center for Health Sciences and Primary Care
    Deptartment of General Practice and Nursing Science
    University Medical Center Utrecht
    Utrecht University
    the Netherlands

    Dr. Geert-Jan Geersing is an academic (actively practicing) general practitioner with a strong background in community based cardiovascular healthcare innovation research with a particular focus on atrial fibrillation management and antithrombotic treatment. He has led and leads as a PI a number of projects, mostly funded by the Dutch Research Council and the Dutch Heart Foundation, including two prestigious personal grants (Veni 2015, Vidi 2019). He is a laureate of the first selection round of Future Leaders in the cardiovascular field from the Dutch CardioVascular Alliance (DCVA). Dr. Geersing is co-author of a number of guidelines on the management of cardiovascular disease, both on a national level (Dutch College of General Practitioners) and an international level (European Society of Cardiology, American College of Chest Physicians).

    LinkedIn profile

  • Desiree Hairwassers Désirée Hairwassers, MSc
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    Desiree Hairwassers

    Désirée Hairwassers, MSc

    Drs Health Sciences, patient advocate for (hereditary) breast cancer
    Patient advocate (volunteer)
    Association Hereditary Cancer Netherlands

    Désirée Hairwassers is educated as a health scientist and worked for pharmaceutical companies in oncology. In 2007 ath the age of 36 she was diagnosed with breastcancer after a missed diagnosis. Désirée is a patient advocate since then. Her private life is filled with patient experiences. Her sister got breast cancer. Her father died of a glioblastoma multiforma. Her husband was victim of a severe accident. Her daughter got a septic shock. Désirée wrote blogs on a website for medical professionals. She gives lectures on shared decision making, patient safety and complaints, inclusion of patients advocates in research. She hosts Facebook Peer groups on hereditary breast and ovarian cancer and a website on questions about breast cancer (www.borstkankervragen.nl). She educates patients on risk of over- and underdiagnosis, under- and overtreatment and how to deal with fear.

  • Annegret F. Hannawa Annegret F. Hannawa, PhD Prof. Dr.
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    Annegret F. Hannawa

    Annegret F. Hannawa, PhD Prof. Dr.

    Director
    Center for the Advancement of Healthcare Quality & Safety (CAHQS)
    Associate Professor
    Faculty of Communication
    Culture & Society
    Università della Svizzera italiana (USI)
    Lugano
    Switzerland
    President and Director of Research Affairs
    ISCOME Global Institute for the Advancement of Communication Science in Healthcare
    Chicago (IL)
    USA
    Associate Faculty
    Bloomberg School of Public Health
    Johns Hopkins University
    Baltimore (MD)
    USA

    Prof. Dr. Annegret Hannawa is tenured Associate Professor of Health Communication and founding Director of the Center for the Advancement of Healthcare Quality & Patient Safety (CAHQS) at the Faculty of Communication, Culture & Society, University of Lugano (USI), Switzerland. She is also founding President and Director of Research Affairs of the ISCOME Global Institute for the Advancement of Communication Science in Healthcare. Hannawa has also served as Associate Faculty at Johns Hopkins University's Bloomberg School of Public Health (USA), and as Honorary Research Associate at Cardiff University's Medical School (Wales, UK). Through extensive scientific evidence she has generated to address current "hot topics" in healthcare (e.g. digital health technologies, teamwork, big data, safety, medical errors, patient activation, family empowerment, healthy aging, patient-centered care), she has become a renowned scientific thought leader in the fields of patient safety and quality of care. She has served courts, the WHO, and health ministers across the globe with her evidence-based scientific advice. Among many prominent events, she has been invited as a speaker to the global Ministerial Patient Safety Summit, the World Patient Safety, Science & Technology Summit (with Bill Clinton), and the Bill & Melinda Gates "Grand Challenges" Meeting (with Bill Gates and Angela Merkel). Among her four scientific innovations, "SACCIA safe communication" and "Medical Error Disclosure Competence (MEDC)" are now considered practice standards to improve patient safety and quality of care across the globe. In her most recent grant-funded work, Hannawa has been extending her safety research to aviation and air-borne mountain recues. Professor Hannawa obtained her higher educational degrees at San Diego State University (B.A. in 2002, M.A. in 2006, Interpersonal Communication and Quantitative Research Methods) and Arizona State University (Ph.D. in 2009, Interpersonal Communication, Quantitative and Qualitative Research Methods) in the USA. Prior to joining the faculty at USI in 2011, she served as tenure-track Assistant Professor of Health Communication and Empirical Research Methods at Wake Forest University in North Carolina (USA; 2009-2011). Professor Hannawa has published five books and over 50 scientific studies in a variety of distinguished journals. Her research has been recognized with several international awards. For example, in 2016, she received the 2016 Jozien Bensing Research Award for outstanding career achievements and impact. Her book "Communication Competence" was recognized with the NCA Communication Apprehension and Competence Division's 2016 Best Edited Book Award. Furthermore, four of her investigations received “Top Paper Awards” by the U.S. National Communication Association and the Swiss Patient Safety Foundation.

  • Andrew Olson, MD Andrew Olson, MD
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    Andrew Olson, MD

    Andrew Olson, MD

    Associate Professor of Medicine and Pediatrics
    University of Minnesota
    Minneapolis, MN

    Dr. Andrew Olson is an Associate Professor of Medicine and Pediatrics at the University of Minnesota Medical School, where he practices hospital medicine and pediatrics. He serves as the founding Director of the Division of Hospital Medicine within the Department of Medicine.  Dr. Olson presently serves as the Director of Medical Education Research and Innovation in the Medical Education Outcomes Center, focusing on linking education with clinical and workforce outcomes. Dr. Olson's academic work focuses on the nature and development of clinical reasoning  as well as methods to measure and decrease diagnostic error.

  • Christina Pagel Christina Pagel, PhD
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    Christina Pagel

    Christina Pagel, PhD

    German-British Mathematica and Professor of Operational Research
    University College London (UCL) within UCL's Clinical Operational Research Unit (CORU)

    Christina Pagel is Professor of Operational Research (a branch of applied mathematics) at University College London (UCL) at the UCL Clinical Operational Research Unit. Her main research area is using mathematical tools to support delivery of health services. This includes combining mathematical models and analysis of routinely collected national and local datasets to support service delivery and design both locally and nationally. She runs a large programme of work in understanding and communicating outcomes for people born with congenital heart disease, which has included the development and implementation of the method used nationally for 30-day survival following paediatric heart surgery. She is co-director of the UCL CHIMERA hub where researchers will examine anonymised data from 40,000 patients at University College London Hospital (UCLH) and Great Ormond Street Hospital (GOSH), to develop a better understanding using mathematical modelling of how people’s physiology changes during ill health and recovery. Since May 2020, she has been a member of Independent SAGE, a group of scientists who are working together to provide information to the public and decision makers to support Britain’s recovery from the COVID-19 crisis. In 2021, she received two awards for her public communication, one from the BMJ and one from HealthWatch UK.

  • Sjoerd Repping Sjoerd Repping, PhD
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    Sjoerd Repping

    Sjoerd Repping, PhD

    Biomedical scientist and clinical embryologist and professor in ‘zinnige zorg; (EBM/Value based healthecare/perspective ‘choosing wisely)
    Amsterdam University Medical Center and Zorginstituut Nederland (Dutch Healthcare Institute)

    Sjoerd Repping is professor of Appropriate Care at the Amsterdam University Medical Centers and chair of the Healthcare Evaluation and Appropriate Use program. Originally trained as a clinical embryologist, Sjoerd has focused his career in the past decade on how to ensure that medical care is evidence based. He currently runs a national program in which patients, doctors, nurses, hospitals, insurers and the national government collaborate to make healthcare evaluation and appropriate use an integral part of medical care in the Netherlands.

  • Taro Shimizu Taro Shimizu, MD, PhD, MSc, MPH, MBA, FACP
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    Taro Shimizu

    Taro Shimizu, MD, PhD, MSc, MPH, MBA, FACP

    Professor and Chairman
    Department of Diagnostic and Generalist medicine
    Tochigi, Japan

    Taro Shimizu, MD, PhD, MSc, MPH, MBA, FACP is a Professor at the Department of Diagnostic and Generalist Medicine of Dokkyo Medical University in Japan. Dr. Shimizu is considered one of the most highly skilled diagnosticians renowned for his expertise in Japan. Dr. Shimizu has dedicated himself to patients with many diagnostically challenging situations. He has also contributed to the education of young physicians by accepting case challenges as an invited discussant more than 100 times annually at many teaching hospitals across Japan and abroad over 10 years. He has been pioneering research on formalizing the physicians’ diagnostic thinking process (collectively called Diagnostic Strategy) and has published books as a single author as well as over 150 peer-reviewed publications regarding diagnosis. He leads Japan’s diagnostic excellence as the head of the Japanese Diagnostic Excellence team (JDX). In February 2023, he organized and chaired the first Diagnostic Excellence conference in Japan, which gathered 1,400+ attendees.

  • Maarten van Smeden Maarten van Smeden, Professor, PhD
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    Maarten van Smeden

    Maarten van Smeden, Professor, PhD

    Medical statistician
    Associate professor of epidemiologic methods
    Head of methodology research program and the biostatistics group
    Julius Center for Health Sciences and Primary Care
    UMC Utrecht, Netherlands

    Professor van Smeden's work has resulted in publications in well-renowned journals in the field of medical statistics (e.g. Statistics in Medicine), epidemiology (e.g. American journal of Epidemiology), and general medicine (e.g. BMJ). As a collaborator, he has also contributed to implementing advanced methodology in a variety of disciplines (e.g. cardiology, infectious diseases, general practice). He is also associate editor at the European Heart Journal and Diagnostic and Prognostic Research (BMC journals) and has been involved in the development and validation of numerous diagnostic and prognostic prediction models.

Other Speakers

  • Georgia Black Georgia Black, PhD
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    Georgia Black

    Georgia Black, PhD

    The Health Improvement Studies (THIS) Institute Postdoctoral Fellow and Reader in Applied Health Research
    Wolfson Institute of Population Health
    Queen Mary’s University, London

    Dr. Georgia Black is The Health Improvement Studies (THIS) Institute Postdoctoral Fellow and Reader in Applied Health Research within the Wolfson Institute of Population Health, Queen Mary’s University London. Georgia is a social psychologist whose research addresses diagnostic safety in non-specific symptom pathways for cancer. Georgia’s work supports healthcare improvement locally and nationally, including strong relationships with cancer charities, cancer alliances, and executive membership of the Policy Research Unit in Cancer Awareness, Screening and Early Diagnosis. Dr Black has led several projects addressing system safety in cancer pathways including a Roy Castle Lung Cancer Foundation-funded study looking at the impact of safety netting on patient experience and behaviour.

  • Aidan Fowler Aidan Fowler, MBBS, FRCS, Dr.
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    Aidan Fowler

    Aidan Fowler, MBBS, FRCS, Dr.

    National Director of Patient Safety and Deputy Medical Director
    NHS England
    Deputy Chief Medical Officer
    Department of Health and Social Care

    Aidan Fowler is the National Director of Patient Safety and Deputy Medical Director in NHS England and a Deputy Chief Medical Officer at the Department of Health and Social Care. In this role he has developed the first ever National Patient Safety Strategy and implemented the complex programmes within it. He was previously the Director of NHS Quality Improvement and Patient Safety and Director of the 1000 Lives Improvement Service for NHS Wales. He had responsibility for QI/PS across the Welsh NHS and was a board member of Public Health Wales.  Aidan was a Consultant Colorectal Surgeon in Gloucestershire for ten years and Chief of Service for Surgery for four before entering the NHS Leadership Academy Fast Track Executive Training Programme during which he worked as an executive at University Hospitals Bristol and subsequently worked briefly as a Medical Director in Mental Health and Community care in Worcestershire. Aidan trained as an Improvement Adviser (IA) with the IHI in Boston and was IA and worked on Patient Safety Programmes in the South West of England. He has also worked as faculty with the IHI in the peri-operative safety domain in Qatar, infection reduction in Portugal and teaching improvement and safety in the UK and internationally. Aidan's surgical training was in the South West but he graduated in medicine from University College London.

  • Mark Graber, MD, FACP Mark Graber, MD, FACP
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    Mark Graber, MD, FACP

    Mark Graber, MD, FACP

    Founder
    Society to Improve Diagnosis in Medicine

    Dr. Graber is Professor Emeritus at Stony Brook University. He has an extensive background in biomedical and health services research, with over 150 peer-reviewed publications. He originated Patient Safety Awareness Week in 2002, an event now recognized internationally. He is the 2014 recipient of the John M Eisenberg Award for Patient Safety and Quality, awarded by The Joint Commission and the National Quality Forum, the nation's top honor in the field of patient safety.    Dr. Graber has been a pioneer in efforts to address diagnostic errors in medicine, and his academic work in this area has been supported by the National Patient Safety Foundation, the Agency for Healthcare Research and Quality, and the Office of the National Coordinator for Health Information Technology. He convened and chaired the first Diagnostic Error in Medicine conference in 2008, and in 2011 he founded the Society to Improve Diagnosis in Medicine (SIDM), and served as President from 2011 through 2018.

     

  • photo due Yukinori Harada, MD, PhD
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    Yukinori Harada, MD, PhD

    Senior Assistant Professor
    Department of Diagnostic and Generalist Medicine, Dokkyo Medical University
    Mibu, Japan

    Yukinori Harada is a senior assistant professor working at the department of Diagnostic and Generalist Medicine, Dokkyo Medical University in Japan. After finishing residency of internal medicine, He worked as a research fellow at Deutsches Herzzentrum München for one year, where he published 6 original research articles and 3 editorial articles as a first author and more than 10 research articles as a coauthor. From 2016, He has been working as an attending physician and a clinical researcher. As a physician, he usually sees referred patients with undiagnosed diseases. He has published over 40 peer-reviewed case reports about challenging diagnoses during this period. He is also the co-chair of the Diagnostic Excellence Working Group in the Japanese Society of General Hospital Medicine from 2021, contributing to improving medical professionals' awareness of diagnostic errors in Japan. He has much experience in developing ideas for implementing new concepts and theories about diagnostic safety into daily clinical practices through organizing workshops about hot topics in the fields of diagnostic safety (e.g., Safety II, diagnostic uncertainty, reflection and feedback of diagnostic errors, Interprofessional collaboration for diagnostic excellence) at Japanese national congresses. As a researcher, he has been focusing on enhancing the utility of artificial intelligence-based automated medical history-taking systems with the differential diagnostic generator to improve diagnostic accuracy in outpatients with new diagnostic problems. Recently, he is also extending research activities to the themes of the diagnostic contribution of generalists, ideal diagnostic consultative medicine, and atypical presentation.

  • Karin Jongsma Karin Jongsma, PhD
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    Karin Jongsma

    Karin Jongsma, PhD

    Associate professor of Bioethics and group lead at the department Bioethics and Health Humanities
    Julius Center
    UMC Utrecht, Netherlands

    Professor Jongsma's research focuses on the ethics of new and emerging biotechnologies, with a special focus on digital technologies and medical AI. She is member of the Utrecht Young Academy and a Public Engagement fellow of Utrecht University. She received her PhD in medical ethics at the Erasmus University Medical Center and worked prior to her position in Utrecht at the University Medical Center Göttingen in Germany.

  • photo due Juliane Kämmer, PhD
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    Juliane Kämmer, PhD

    Senior Research Scientist
    University of Bern
    Bern, Switzerland

  • photo due Bas Kellerhuis, MSc
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    Bas Kellerhuis, MSc

    PhD Candidate
    University Medical Center Utrecht
    Utrecht, The Netherlands

  • photo due Vincent Klokman, MD
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    Vincent Klokman, MD

    Resident in Emergency Medicine and PhD Candidate
    Jeroen Bosch Hospital

  • Inge Kristensen Inge Kristensen, MS, MPA
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    Inge Kristensen

    Inge Kristensen, MS, MPA

    CEO
    Danish Society for Patient Safety
    Copenhagen, Denmark

    Inge Kristensen is the CEO of the Danish Society for Patient Safety.Inge is an experienced leader in HealthCare from hospitals and local communty settings and a strong track record in quality improvement projects, including enforcing safe medication.

  • Georgios Lyratzopoulos, MD Georgios Lyratzopoulos, MD, FFPH, FRCP, MPH, DTM&H
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    Georgios Lyratzopoulos, MD

    Georgios Lyratzopoulos, MD, FFPH, FRCP, MPH, DTM&H

    Professor of Cancer Epidemiology
    Epidemiology of Cancer Healthcare & Outcomes (ECHO)
    University College London (UCL)

    Lyratzopoulos is a healthcare epidemiologist and population health scientist. His research aims to contribute to global efforts to control the increasing burden of neoplastic disease, by examining potentially avoidable delays in the diagnosis of symptomatic patients with underlying (as-yet-undiagnosed) cancer, and the understanding of responsible mechanisms; disparities in cancer diagnosis; organisational and international variations in cancer pathways to diagnsosis using population-based, linked cancer registry and administrative data; the examination of cancer patient experience and related disparities in patient survey data focusing on experience of diagnostic testing. He has a background in quantitative health services research, healthcare technology assessment, public health, and clinical (internal) medicine.  Empirical or conceptual work that he has led as first or last author is cited in reports by the WHO (WHO working party on the Global Burden of Diagnostic Errors in Primary Care, 2016); WHO report on 'Cancer: Setting Priorities, Investing Wisely, and Providing Care for All, 2018); the U.S. Institute of Medicine (Improving Diagnosis in Health Care, 2015); the Lancet Oncology Commission "The Expanding Role of Primary Care in Cancer Control" (2015);   the National Cancer Strategy for England 2015-2020 (Achieving World-Class Cancer Outcomes); the 'State of the Nation' report on Cancer in the UK (2018), the Cancer Research UK Early Detection and Diagnosis of Cancer Roadmap (2020) and the cancer disparities report Cancer in the UK 2020: Socio-economic deprivation’ (2020). In 2016, he was awarded the Cancer Research UK 'Future Leaders' Prize. To Feb 2023, he has authored 227 publications, being the first or the last author in 129 (57%) of these papers.

    https://iris.ucl.ac.uk/iris/browse/profile?upi=GLYRA17

  • Megan Milota Megan Milota, PhD
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    Megan Milota

    Megan Milota, PhD

    Assistant professor in narrative medicine
    Ambassador for the New Utrecht School
    Julius Centre
    UMC Utrecht, Netherlands

    Assistant professor in narrative medicine at the Julius Centre (UMC Utrecht); she is also an ambassador for the New Utrecht School. This interdisciplinary platform was created by UMC Utrecht and Utrecht University to improve the integration of the humanities in health education. At the Julius Centre for education innovation, she focuses on the implementation of the arts in the (bio)medical curricula. Megan obtained a PhD in English literature at the University of Antwerp. Prior, she studied international law and theatre in her home country, the USA.

  • Brian Nicholson Brian D Nicholson, MRCGP, DPhil
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    Brian Nicholson

    Brian D Nicholson, MRCGP, DPhil

    NHS General Practitioner
    National Institute for Health Research
    Academic Clinical Lecturer
    Nuffield Department of Primary Care Health Sciences
    University of Oxford

    Dr. Brian D Nicholson is an NHS General Practitioner and National Institute for Health Research Academic Clinical Lecturer based at the Nuffield Department of Primary Care Health Sciences, at the University of Oxford. He leads the multidisciplinary Cancer Research Group at NDPCHS and the Early Detection Theme for the Cancer Research UK Oxford Cancer Centre. He works to develop efficient and safe pathways for the diagnosis of cancer in symptomatic patients attending primary care. Through multiple grants funded by CRUK and the NIHR he has worked with colleagues to build an understanding of the optimal approach to safety netting to ensure patients with cancer symptoms are not lost during the diagnostic process.

    https://www.phc.ox.ac.uk/team/brian-nicholson, https://www.linkedin.com/in/brian-nicholson-01904a56/?originalSubdomain=uk

  • Andrew Olson, MD Andrew Olson, MD
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    Andrew Olson, MD

    Andrew Olson, MD

    Associate Professor of Medicine and Pediatrics
    University of Minnesota
    Minneapolis, MN

    Dr. Andrew Olson is an Associate Professor of Medicine and Pediatrics at the University of Minnesota Medical School, where he practices hospital medicine and pediatrics. He serves as the founding Director of the Division of Hospital Medicine within the Department of Medicine.  Dr. Olson presently serves as the Director of Medical Education Research and Innovation in the Medical Education Outcomes Center, focusing on linking education with clinical and workforce outcomes. Dr. Olson's academic work focuses on the nature and development of clinical reasoning  as well as methods to measure and decrease diagnostic error.

  • photo due Martin Pusic, MD, PhD
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    Martin Pusic, MD, PhD

    Associate Professor of Pediatrics & Emergency Medicine
    Harvard Medical School

  • Rick Roos, MD Rick Roos, MD
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    Rick Roos, MD

    Rick Roos, MD

    Researcher
    Haga Teaching Hospital

    An Internal Medicine resident researching the diagnostic process on the emergency department using the Safety-II approach.

  • singh Hardeep Singh, MD, MPH
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    singh

    Hardeep Singh, MD, MPH

    Chief, Health Policy, Quality & Informatics Program
    Michael E. DeBakey VA Medical Center
    Houston, TX

    Hardeep Singh, MD, MPH, Co-Chief, Health Policy, Quality and Informatics Program, Michael E. DeBakey VA Medical Center and Baylor College of Medicine, Houston  Hardeep Singh, MD MPH is a Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine, Houston. He leads a portfolio of multidisciplinary patient safety research related to measurement and reduction of diagnostic errors in health care and improving the use health information technology. His research has informed several national and international patient safety initiatives and policy reports, including those by the National Academies, CDC, NQF, AMA, ACP, AHRQ, OECD and the WHO. He serves as a nominated member of National Academies' Board of Health Care Services and is an elected Fellow of the American College of Medical Informatics for significant and sustained contributions to the field of biomedical informatics. His contributions include co-developing the "ONC SAFER Guides" which are CMS required guides that provide national recommendations for safe electronic health record use, co-chairing or participating on several national panels and workgroups on measuring or improving safety, and developing pragmatic resources to promote patient safety and diagnostic excellence in clinical practice. He has received several prestigious awards for his pioneering work, including the AcademyHealth Alice S. Hersh New Investigator Award in 2012, the Presidential Early Career Award for Scientists and Engineers (PECASE) from President Obama in 2014, the VA Health System Impact Award in 2016 and the 2021 John M. Eisenberg Patient Safety and Quality Award for Individual Lifetime Achievement.

  • Claire Friedmann Smith Claire Friedemann Smith, DPhil
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    Claire Friedmann Smith

    Claire Friedemann Smith, DPhil

    Senior Researcher
    Cancer Research Group and the Nuffield Department of Primary Care Health Sciences
    University of Oxford

    Dr. Claire Friedemann Smith is a senior researcher within the Cancer Research Group and the Nuffield Department of Primary Care Health Sciences, University of Oxford. Claire has a health psychology and primary care science background and her research interests include routes to cancer diagnosis and in particular the clinical reasoning and communication strategies that facilitate cancer diagnosis at the earliest useful opportunity – avoiding late but also overdiagnosis. Claire has lead a National Institute of Health Research project to determine the components needed for effective safety communication and the qualitative evaluation of a toolkit to support safety-netting activities in primary care practices.

  • Jennie Ward-Robinson Jennie Ward-Robinson, PhD
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    Jennie Ward-Robinson

    Jennie Ward-Robinson, PhD

    Chief Executive Officer
    Society to Improve Diagnosis in Medicine
    Alpharetta, GA

    Dr. Ward-Robinson is a transformational leader known for engaging diverse interests and stakeholders to produce systemic solutions to human development challenges. She has over 20 years of executive leadership within academic, multilateral, nonprofit, and for-profit organizations. Her expertise includes strategic planning, operations management, brand positioning, fund development, and delivering mission-linked outcomes. Currently, she serves as a Senior Advisor to the Dean of College and Arts and Sciences at Georgia State University, as Co-Director of the Center for Studies on Africa and its Diaspora.

    Dr. Ward-Robinson is a frequently invited speaker to national and international audiences. She has been recognized as a Distinguished Alumni Award by the University of Houston at Clear Lake for her work in minority health.

    Dr. Ward-Robinson successfully led initiatives in the United States, the Caribbean, Asia, Latin America, and Africa, from which peer-reviewed publications and related policy products have resulted.

    Recently appointed as vice-chair of the Caribbean Philanthropic Alliance, Emory University, Rollins School of Public Health, and the Smithsonian Science Education Center, Dr. Ward- Robinson has served on various Boards, including the United States Environmental Protection Agency’s National Drinking Water Council, the Institute of Medicine Roundtable, the Alliance for Water Efficiency, and the Illinois Chapter of the Nature Conservancy among others.

    Dr. Ward-Robinson holds a doctorate from the University of Wisconsin-Madison and has completed numerous executive and leadership training programs from leading institutions that include the Center for Creative Leadership and the Northwestern Kellogg School of Nonprofit Management.

  • photo due Yin Zhou, MD
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    Yin Zhou, MD

    Clinical Research Fellow and GP
    University of Cambridge

  • Laura Zwaan, PhD Laura Zwaan, PhD
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    Laura Zwaan, PhD

    Laura Zwaan, PhD

    Assistant Professor
    Erasmus MC
    Institute of Medicinal Education Research Rotterdam (iMERR)
    Rotterdam, The Netherlands

    Laura Zwaan, PhD is an Assistant Professor at the Institute of Medical Education Research Rotterdam (iMERR) of the Erasmus MC in Rotterdam. She is a cognitive psychologist and epidemiologist who dedicates her career to understanding and improving the diagnostic process. She is committed to create awareness for the topic of diagnostic error in medicine. Laura initiated the European Diagnostic Error in Medicine conferences and was the main organizer and chair of the 1st European conference in Rotterdam in 2016 and the co-chair for the conference in Bern, Switzerland (2018). Dr. Zwaan is an active member of the Society to Improve Diagnosis in Medicine (SIDM) and has been on the scientific committee for the Diagnostic Error in Medicine conferences for 8 years (2011-2018) and she served as the chair of the SIDM research committee (2015-2017).

  • Dorien Zwart Dorien Zwart, MD, PhD
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    Dorien Zwart

    Dorien Zwart, MD, PhD

    Associate Professor and Head of Department of General Practice
    Julius Center for Health Sciences and Primary Care at University Medical Center Utrecht

    Dr. Dorien Zwart, MD, PhD,  is head of Department of General Practice & Nursing Science at the Julius Center for Health Science and Primary Care, University Medical Center Utrecht. Her research focuses on Quality and Safety of Healthcare Innovation. Her main improvement topics are safe diagnostics & triage in primary care practice,  medication safety in primary care practice and safety of care transitions between hospital and home.  Dorien also practices as an academic GP/family physician in primary healthcare center GHC De Bilt.